PRIVACY POLICY

This Policy applies to ByCh Innovation ("ByCh Innovation," "we," "us," "our") and its employees, subcontractors (including computer support, students, volunteers, locums, cleaners), and independent contractors. This Policy governs the management of all personal information collected, used, and disclosed by ByCh Innovation solely for the services offered by or through ByCh Innovation. Depending on the service or product involved, we may collect, use, and disclose personal information.

ByCh Innovation is committed to responsibly collecting, using, and disclosing personal information. Personal information includes any data about a specific, identifiable individual, such as name, address, telephone number, and personal history. This also encompasses personal health information, which includes any medical data related to a specific individual.

We prioritize the privacy, confidentiality, and security of our clients' personal information, including any personal health information in our custody or under our control.

By accessing ByCh Innovation’s website ("Website") or using any of ByCh Innovation’s services, you agree to be bound by the terms of this Privacy Policy. Please note that your use of our Website is also subject to our Terms and Conditions Agreement.

Collection, Use, and Disclosure of Personal Information

We may collect, use, or disclose personal information as outlined below and as required or permitted by law. This may include your name, contact details, payment information, and any relevant health information needed for the provision of our services.

• Consulting Services: We collect, use, and disclose personal information for consultation, planning, and providing services. Personal information may be collected directly from you or from third parties with your consent or as authorized by law. We will only collect the personal information necessary to provide you with our services.

• Consent: Unless the purposes for collecting personal information are obvious, we will communicate the purposes either orally or in writing before or at the time of collection. We will seek your express consent before using or disclosing your personal information for any purpose not covered by this policy.

• Access by Personnel: Only ByCh Innovation personnel are permitted to access personal information, limited to the extent necessary to perform their designated functions. Our staff are committed to protecting personal information and complying with our policies and applicable laws. We employ physical, technological, and organizational safeguards to protect personal information against unauthorized access, use, and disclosure. However, we cannot guarantee absolute security, as there are inherent risks in using electronic means to transmit and store information.

• Payment: We may collect, use, and disclose your personal information to facilitate and/or collect payment for our services.

• Marketing: ByCh Innovation may send you marketing communications about news, offers, and events. You may unsubscribe from these communications at any time, although this will not opt you out of appointment or booking communications.

• Cookies and Analytics: We use cookies to track website usage statistics and user preferences. You can disable cookies via your browser settings. We also use Google Analytics to enhance our Website and services. For more information, visit Google's Privacy & Terms.

Storage of Personal Information

ByCh Innovation stores your personal information electronically on servers located primarily within Canada and the United States. We may use third-party service providers for various services, including payment processing. Some service providers may operate outside of Canada, subjecting your personal information to foreign laws.

Access, Correction, and Complaints

You have the right to access your personal information held by ByCh Innovation and request corrections if you believe the information is inaccurate or incomplete. Requests can be made in writing, and we will respond in accordance with applicable laws.

Changes to this Privacy Policy

ByCh Innovation reserves the right to amend this Privacy Policy at any time. Please review it periodically for updates. You may request a current copy of the Privacy Policy by contacting us.